Privacy Policy

ADHD Service UK Last Updated: April 2026

1. Who We Are

ADHD Service UK is a private healthcare provider offering specialist ADHD assessments and treatment services. We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following data:

• Full name, date of birth, and contact details
• Medical history and clinical assessment information
• GP details and referral letters
• Payment and billing information
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Data

Your data is used to:

• Provide clinical assessments and treatment services
• Communicate appointment details and clinical reports
• Process payments securely
• Comply with our legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract – to provide the services you have requested
• Legal Obligation – to comply with healthcare regulations
• Legitimate Interest – to manage and improve our services
• Consent – where you have given explicit consent (e.g. marketing emails)

5. Sharing Your Data

We do not sell your personal data. We may share it with:

• Clinicians and medical staff involved in your care
• Your GP (with your consent, for shared care arrangements)
• Secure payment processors
• Regulatory bodies where legally required (e.g. CQC, GMC)

6. Data Retention

Medical records are retained for a minimum of 8 years in line with NHS and healthcare standards. After this period, data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing
• Data portability

To exercise any of these rights, please contact us at: admin@adhdservicesuk.com

8. Cookies

Our website uses cookies to improve user experience and analyse site traffic. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions about this policy or your data, please contact: ADHD Service UK admin@adhdservicesuk.com

13. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.